This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you place an order, request a demo, or fill out a form and enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

 

How do we protect visitor information?

  • We use vulnerability scanning and/or scanning to PCI standards.
  • We use an SSL certificate.
  • We use a payment gateway provider.

 

We implement security measures when a user:

  • places an order.
  • enters, submits, or accesses their information.

 

Do we use ‘cookies’?

We do use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.  You may not be able to order online.

 

Third Party Disclosure

We never, under any circumstances, sell, trade, or otherwise transfer Personally Identifiable Information without proper consent.

Third party links

We may include third party products or services on our website as a courtesy to the community.  Island Software Company is not responsible for the content or experience on third party sites.

 

We agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes on our Privacy Policy Page

 

Users are able to change their personal information:

  • By emailing us
  • By calling us
  • By sending us a support ticket

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission (the national consumer protection agency) enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach be detected:

  • We will notify the users via email within 1 business day.
  • We will notify the users via in site notification within 1 business day.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • Send information regarding updates, upgrades and special offers
  • We may also send you additional information related to your product and/or service


To be accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

 

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or contact us directly using any method listed below.

 

Contacting Us

 

Island Software Company
10000 North Central Expressway
Suite 400
Dallas, Texas, 75231

877-384-0295

support-at-islandsoftwareco.com (replace dashes and the word “at” with the @ symbol.)