Frequently Asked Question Categories - Massage Office Professional
Clients
- How can I make sure I have the most current updates?
- How can I show partial payments against a client's invoice?
CMS-1500 (HCFA)
General
- What is a "Station"?
- How can I access my User Guide?
- Can I delete a service or product from my lists?
- If I have a station that I do not want to use anymore, can I get rid of it so it does not show up on the schedule?
- How do I create, sell and redeem gift certificates?
HIPAA
Licensing and Registration
- I purchased your software but it continues to display a screen that says it is an evaluation version.
- I seem to have lost the e-mail and print out of my license key information. How can I find it?
Macintosh
Operating Systems
- What operating systems does Massage Office Professional run on?
- My Limited user accounts cannot run Massage Office Professional. How can I fix this issue?
Reports
- How do I go about creating a specific financial report?
- How do I print mailing labels of my client list in the new report generator?
- How do I put my company's logo on my invoice?
- Can I print a "batch" of SOAP Treatment Note reports?
- Is there a way I can show more than one day's schedule on a page - for my Daily Schedule by Office report?
- How do I create a "Payments Received" report?
- I don't seem to be able to change the layout, fonts, etc., on my Quick Reports. How can I do this?
- I am trying to change the design of one of the reports, labels, or cards that is not under Application, but it won't let me save. How can I customize these reports?
- How can I export my email addresses from Massage Office Pro into my email program (like Outlook)?
SOAP
SuperScript Editor
Upgrade
- After I converted my database, the client's therapist and SOAP attending therapist information seems to have been lost. How do I fix this?
- I get a message that says "Error 5 Invaild Procedure Call or Argument (location:modCommon/COMConvertSOAP)". What happened and how do I fix this?
Utilities/Backup
